FAQ

Styling Fee Details:
  • Standard Styling Appointment Fee: $40
  • Exclusive Trunk Shows: $50 - due to high demand.
    Accessory Appointment Fee: $25 waived with dress purchase.
  • Payment Procedure: By submitting your appointment request, you acknowledge and agree to our Terms and Conditions and understand that a styling fee applies when scheduling your bridal gown appointment and by entering your credit card information agree to the charge. This fee will be credited toward any purchase made during your first visit.
  • Multiple Appointments: We welcome you to return for a second appointment. There is non-refundable $50.00 styling fee for return appointments to retry your favorite gown or to view more gowns. If you say "yes to the dress" during your return visit, the $50 will be applied toward your gown purchase that same day.
Cancellation | Rescheduling Policy:
  • Refund Eligibility: To obtain a refund, please cancel your appointment at least 48 hours in advance of your appointment.
  • Late Cancellation: Should you cancel within 48 hours of your appointment, the fee will be retained.
  • Rescheduling Policy: Please provide 48 hours' notice to reschedule. We will apply your Styling Fee to your next appointment.
Applying the Styling Fee:
  • With Purchase: Should you choose to purchase, all styling fees will be applied to the balance of your purchase. (except for VIP appointments).
  • Without Purchase: If no purchase is made, the styling fee will remain non-refundable.
Contact Information:
  • Winter Park Atelier:
  • For cancellations, rescheduling, or any questions, please contact the atelier at the details above. By booking an appointment, you consent to receive email updates regarding your visit.
We look forward to helping you find the perfect dress!
Styling Fee Details:
  • At this time there is no fee for a standard styling appointment.
  • Exclusive Trunk Shows: $40 - due to high demand.
  • Accessory Appointment Fee: $25, waived with dress purchase.
  • Payment Procedure: By submitting your appointment request, you acknowledge and agree to our Terms and Conditions and understand our styling fees and cancelation fees and agree to the credit card charges. 
  • Multiple Appointments: We welcome you to return for a second appointment with a $75 comeback styling fee, which will be credited toward your purchase if you say yes to the dress during that visit.

 

Cancellation | Rescheduling Policy:
  • Late Cancellation: Should you cancel within 48 hours of your appointment, their is a $75 cancellation/no show fee.
  • Rescheduling Policy: Please provide 48 hours' notice to reschedule. If your appointment is rescheduled 48 hours prior to your appointment time, there is no cancellation fee.

 

Applying the $75 Styling Comeback Fee:
  • With Purchase: Should you choose to purchase, the styling fees will be applied to the balance of your purchase. (except for VIP appointments).
  • Without Purchase: If no purchase is made, the styling Comeback fee will remain non-refundable.

 

Contact Information:
  • Ridgewood Atelier:
  • For cancellations, rescheduling, or any questions, please contact the atelier using the details above. By booking an appointment, you consent to receive email updates regarding your visit.

 

We look forward to helping you find the perfect dress!

Our boutique carries a curated collection of dresses from each of our designers. A trunk show is when a designer sends in an extended version of their collection, including their newest line. If you know you love a specific designer, a trunk show is a perfect time to see more of their designs. Trunk show appointments tend to book fast, so schedule your appointment as soon as you can.

Our collection ranges in price from $2,500 to $12,000 with our opening price point between $2,500 – $3,500. Please keep in mind that our selection of gowns under $2,500 is limited – a budget of $2,800 to $3,500 will guarantee a wider variety of styles and silhouettes for you to try on.

Our sample sizes range from 6-18, with the average being a size 10. We work hard to accommodate all brides, so if you have a concern about sizing before your appointment, please don’t hesitate to call or email us. We have a few creative techniques to make sure we give you the best possible idea of how each gown will look when it is in your size.

All bridal appointments are 90 minutes long. Accessory and alterations appointment are 60 minutes long.

Our appointments are very intimate and we take the time to get to know you, your vision and your wedding plans. We help you select a gown that narrates your special day, and tell your unique love story. 90% of our brides find their gown on their first visit so be ready to say YES!

Wedding dress shopping is exciting, but it can become overwhelming if you have to consider a lot of opinions. We recommend bringing 2-3 people whose opinions you value most and who know your personal style best. Keeping your entourage small will help to keep the focus on you. If you wish to bring more than 3 guests, please consider a VIP Private Appointment where up to 10 guest are permitted.

The only thing we recommend is skin toned undergarments and if you can, a shoe that represents what you may wear on your wedding day. Wearing shape wear or a comfortable bra is also fine.

Every wedding dress requires some type of alteration to perfectly sculpt the dress to your body. Whether big or small, alterations are almost always a necessity.

 

While we don’t facilitate alterations at our ateliers, we’re happy to provide contact information for some amazing seamstresses! They have all worked with our brides and can accommodate a rushed timeline
if need be!

 

You are free to interview tailors and see who you feel most comfortable with or you can use a tailor of your own choosing. If you live out of the area we will be more then happy to assist you in finding the
most qualified tailors near you.

Set a budget. Knowing what you’d like to spend is an important part of wedding dress shopping and will help us choose the best gowns for you. Do some research! Check out the designers we carry, take a look at our Instagram to get a good idea of the gowns and accessories we carry!

 

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